Privacy Policy

Privacy Policy

Privacy Policy for Novatex Solutions Ltd

At Novatex Solutions Ltd (“Novatex”, “we”, “us”, or “our”), accessible from https://novatexsolutions.eu, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website and services, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Cyprus Data Protection Law.

1. Who We Are

Data Controller:
Novatex Solutions Ltd
Address: 402, Athalassas Ave 176, Strovolos, Cyprus
Email: info@novatexsolutions.eu
Phone: +357 22462920
Website: https://novatexsolutions.eu

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identification Data: name, email address, phone number, company name

  • Technical Data: IP address, browser type, device type, operating system, and usage patterns

  • Communication Data: information you provide through contact forms or direct communications

  • Cookies and Tracking Technologies: see our Cookie Policy for more information

3. How We Use Your Personal Data

We use your data to:

  • Respond to your inquiries

  • Provide and maintain our services

  • Send updates or marketing (only with consent)

  • Comply with legal obligations

  • Maintain the security and performance of our website

4. Legal Bases for Processing

We process personal data based on:

  • Consent (Art. 6(1)(a) GDPR)

  • Performance of a contract (Art. 6(1)(b) GDPR)

  • Legal obligation (Art. 6(1)(c) GDPR)

  • Legitimate interests (Art. 6(1)(f) GDPR)

5. Data Sharing

We may share your data with:

  • Trusted service providers (e.g. web hosting, analytics)

  • Legal or public authorities if required by law

We ensure these third parties uphold strong data protection standards.

6. Data Retention

We retain your data only as long as necessary for the purposes collected or to meet legal obligations. Data is securely deleted once no longer needed.

7. Your Rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw your consent at any time

Contact us at info@novatexsolutions.eu to exercise these rights.

8. Data Security

We use appropriate technical and organizational safeguards to protect your personal data from unauthorized access, loss, misuse, or alteration.

9. Cookies

Our website uses cookies to improve functionality and user experience. You can manage cookie settings via your browser. Learn more in our Cookie Policy.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be published on this page along with the revised effective date.

11. Contact Us

For questions or concerns about your data or this policy, contact:

Novatex Solutions Ltd
402, Athalassas Ave 176, Strovolos, Cyprus
Email: info@novatexsolutions.eu
Phone: +357 22462920

12. Supervisory Authority

If you believe your data protection rights have been violated, you may contact:

Office of the Commissioner for Personal Data Protection (Cyprus)
Website: https://www.dataprotection.gov.cy
Email: commissioner@dataprotection.gov.cy

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